Communicating to Create the Desire to Excel: College of Biblical Studies Case Study



When Bill Blocker became president of College of Biblical Studies in Houston, two goals rose to the top:

  • Articulate the mission
  • And get everyone’s buy in

Blocker realized, however, that neither outcome would matter without achieving a third goal—seeing every staff and faculty engaged with passion and energy.


Blocker saw personal and professional excellence, across the board, among faculty and staff. “Where we really needed to grow and improve was executing, fulfilling our promise to provide a biblically based education to African-American and other ethnic minority groups,” recalls Blocker.

I can and I willToward that end, Blocker has coined the phrase “Can do, will do.”

  • Can do speaks to a person’s ability demonstrated in their distinctive strengths, experience and practices.
  • Will do speaks to passion. You can have all the education in the world, but without the desire to excel and willingness to serve, you’re bound to fall short.


As Blocker and his teams have “put the right people on the bus,” workplace engagement, and performance have steadily increased as measured by their Best Christian Workplace survey scores.  And something more has emerged.

“We tell people that our aim and commitment is to pour everything you need to become the person God wants you to be,” says Blocker. “Every faculty and staff knows he or she participates in truth, training and transformation. Each person knows he or she is a gatekeeper for truth and for training of students. Each one is aware that he or she is responsible for students’ transformation.


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How NewSpring Church Built a Flourishing Culture [Podcast]

Welcome to this new audio podcast with Jason Moorhead, Central Development Pastor at NewSpring Church in Anderson, SC.  In this episode we discuss how NewSpring created a culture of trust and transparency.  We also discuss their goal of having 100,000 weekend attenders by 2020.

NewSpring Church Worship

Listen how NewSpring has achieved a 93% staff engagement level!

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Transparency and Trust Build Culture: College of Biblical Studies – Houston Case Study

What president or CEO wouldn’t want to cultivate the kind of transparency and  trust  that can generate staff unity, organizational effectiveness and ministry impact? But what if turbulent events preceding your arrival meant you had to essentially start from a deficit position?



When Bill Blocker came to the College of Biblical Studies in Houston as incoming president… Continue reading

4 Reasons Behind NewSpring Church’s Flourishing Culture

          If you were offered a comparable job at higher pay would you stay? … Or leave?

Recently, when asked this question, 97% of 400 staff at NewSpring Church in Anderson, South Carolina said they would stay (81% Strongly Agree).

That finding is consistent with an overwhelming 99% of staff that say they like working at NewSpring.

93% Staff Engagement at NewSpring! What?!

How did NewSpring Church in Anderson, South Carolina, grow from a living room Bible study of 8 to its current 35,000 weekend worshipers on ten campuses?Newspring-church_004

Could there be a correlation between NewSpring’s ongoing numeric growth and an overwhelming 93% of its 400 staff are engaged as measured by the Best Christian Workplace survey?

Central… Continue reading

Hybels: Practical Steps to Turn a Culture Around

This year’s Global Leadership Summit was my spiritual highpoint of the year. It was challenging and inspirational.  Bill Hybels led off with a talk right from the heart about Practical Steps to Turn a Culture Around.

GLS Willow CreekBill’s transparency about the nearly toxic culture he faced upon returning to Willow’s day-to-day leadership in 2009 is becoming legend. He… Continue reading

BCWI Announces 2014 Best Christian Workplaces

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The 2014 Best Christian Workplaces rely on inspirational work and effective communication to create a flourishing culture that meets the needs of those they serve. Best Christian Workplaces Institute announces that 76 distinguished organizations have earned Certification as Best Christian Workplaces for 2014. Each year since 2003, BCWI has identified the list of Certified Best Christian Workplaces. This… Continue reading

Five Attributes That Improve Your Hiring Batting Average

Five Attributes Hiring

As a leader, I realized selecting the best people to join our team was the most important part of my job. Ultimately, it’s the people on the team that make or break our ability to meet our mission and goals. BCWI’s research has proved that it is even more important and difficult in Christian organizations. Why?… Continue reading

Creating a Social Covenant Helps Build and Empower Relationships at Gateway Church

Gateway Church has developed a Social Covenant including 14 biblical commitments for staff.

Gateway Church has developed a Social Covenant including 14 biblical commitments for staff.

The mega-church that’s found a way to create and sustain high levels of trust among its staff of 600 over multiple locations!

Gateway Church in Dallas regularly receives 26,000 individuals… Continue reading