If you were offered a comparable job at higher pay would you stay? … Or leave?
Recently, when asked this question, 97% of 400 staff at NewSpring Church in Anderson, South Carolina said they would stay (81% Strongly Agree).
That finding is consistent with an overwhelming 99% of staff that say they like working at NewSpring.
How had NewSpring’s leadership built and sustained such remarkable unity within a culture where mutual transparency and trust make for increased ministry effectiveness and Kingdom impact both within and beyond the body of Christ?
“As a staff, we’ve learned to stay focused and faithfully do the little things that actually are the big things for a unified, satisfied flourishing workplace culture,” says Central Development Pastor Jason Moorhead. He has seen NewSpring grow from a Bible study of 8 to a community of 35,000 Sunday attenders on ten campuses.
Caring for People: #1
- “We care more about who each staff member is becoming in Christ more than their role. When people know you love them, they know they don’t see themselves as a means to an end, and that means there’s more buy-in, more and greater capacity to gladly use their gifts to serve God’s people and further God’s Kingdom. We compensate people to make sure they don’t have to get a second or third job. We match each employee’s retirement investment up to three percent of their annual salary.
Proven Performers with True Grit
- “A big word and huge value that we believe works is ‘grit’—doing whatever it takes to the get the job done. Most of our full-time staff come out of our volunteer corps, where they’ve developed fantastic commitment to go the second, third or fourth mile. As a staff member, they’re compensated for doing what they love.
Frequent Communication Builds Unity
- “You can get a lot done in a 15-minute weekly, all-staff meeting, streamed to ten individual campuses. Senior Pastor, Perry Noble, shares where we’re going for the week and immediate future, and what God is sharing with him right now. Everyone hears the undiluted vision, expectations, salvation stories, from the top down. If you can fire up the core, you can take your vision to the next level.
- On the fourth Thursday of every month, all 400 staff come together as a family for worship, to see one another, introduce new staff, honor extraordinary efforts and, most of all, reflect on what God is doing.
Sustainable Work/Life Balance
- “Everyone on staff works Sunday through Thursday, so that everyone can rest and enjoy Fridays and Saturdays. People like the normalcy and rhythm. We believe in flexible work schedules and generous vacation days.
“It all goes toward creating a work-life balance the both honors Sabbath and deepens one’s satisfaction and productivity on the job,” says Moorhead. “Could our people make more money working somewhere else? Perhaps. It sounds trite, but it really is true: Our staff lets us know their job satisfaction is something that money can’t buy.”